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Frequently Asked Questions
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Our classes start at an intermediate level, but accommodate all fitness levels. Inform the instructor if you're new to Pilates reformer or tower , and they'll assist you throughout the routine as necessary.
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Here is a link to our prices and membership options-
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There is a 12-hour cancellation policy for classes.
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Our monthly memberships are set up for automatic monthly payments but can be canceled at any time, without any commitment or hidden fees.
Please email us at heycocopilates@gmail.com to cancel your membership.
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Treat your waitlists like you are booked for class. You can be added up to 1 hour before the start time. If you decide you cannot attend class anymore, remove yourself from the waitlist.
Only go on as many waitlist as you want to attend classes. There is a high chance you’ll get into every class you waitlist for.
If you prefer not to wake up early to check if you've been admitted to the class, please remove yourself from the waitlist before going to bed.
Notifications - Make sure your text and email notifications are turned on. You can do this through the Caya or MINDBODY app.
An hour before the class starts the waitlist locks and no more members can be added. HACK - remove yourself from the waitlist and book yourself into class last minute if there is an opening.
if you have further questions or inquiries, you can reach out to us through the contact form below. Please allow all inquiries to be answered within 1-3 business days!
prefer email or instagram DM?